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So i do have a issue. First time encountering it, but it shouldnt be a thing in the first place. Multiple mods on, and no one around to help with blantant rdm. I even ran into Kil, and said hey, anyone responding to any @s? because i put in 2 tickets for RDM. i love this server, and i get that people cant leave an RP in the middle of it, but when a member tries to stop ya and ask for help, and then you say "Bruh" in chat and then leave, yea ima have an issue. that is all

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8 hours ago, M .Sinister said:

So i do have a issue. First time encountering it, but it shouldnt be a thing in the first place. Multiple mods on, and no one around to help with blantant rdm. I even ran into Kil, and said hey, anyone responding to any @s? because i put in 2 tickets for RDM. i love this server, and i get that people cant leave an RP in the middle of it, but when a member tries to stop ya and ask for help, and then you say "Bruh" in chat and then leave, yea ima have an issue. that is all

Staff aren't required to take tickets, however it'd be nice if they do so.

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3 hours ago, Doctor Hunt said:

Staff aren't required to take tickets, however it'd be nice if they do so.

There should honestly be a requirement. My understanding is admins always have to and mods don't or something like that? If nobody is required that should obviously be reworked.

It's absolutely ridiculous when people are going on RDM, RDT, RDA sprees and staff just ignore tickets because they don't have to. Like, why are they even staff?

I don't mean to insult staff but seriously if you see the server turning into shit because there's bad eggs out there you shouldn't be ignoring it just because you can. Unless there's reasoning you shouldn't, like if you're basing and don't wanna get raided or something.

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My biggest issue at that time was that yea, some of the staff were in a rp and i dont want to break that experience, but the one that wasnt doing shit, and literally left the server when i asked what the hell was being done, thats when i have a problem. That should never happen. Maybe there was a good reason but the guy heard me, said Bruh in chat, and booked. So idk. 

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I wont push the issue unless a higher staff member wants to know whats up. But it should be looked into

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I'm not seeing the issue here. You're complaining because staff members want to RP whilst you want them to take your tickets? If your encounter with this specific moderator was that bad, report him on the fourms. Also there is weekly requirement of 50 tickets @Setro. Not to mention but during my first orientation, I was told to dip out if things got too hot on the server.

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4 hours ago, Setro said:

There should honestly be a requirement. My understanding is admins always have to and mods don't or something like that? If nobody is required that should obviously be reworked.

It's absolutely ridiculous when people are going on RDM, RDT, RDA sprees and staff just ignore tickets because they don't have to. Like, why are they even staff?

I don't mean to insult staff but seriously if you see the server turning into shit because there's bad eggs out there you shouldn't be ignoring it just because you can. Unless there's reasoning you shouldn't, like if you're basing and don't wanna get raided or something.

I get your frustration but however, players are always available to hop off when the server is too heated and log on the next day. Most of our staff are asleep at night anyways, so they won't be on / take tickets. 

Most staff do take severe tickets like Mass RDM and etc. If you have some minor infractions, you can always report the people on the forums under, "Report a Player".

In addition, as jEK stated, we have a quota of 50 tickets per week. Our staff system has been running like this for years now, it's functional.

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2 hours ago, jEK said:

I'm not seeing the issue here. You're complaining because staff members want to RP whilst you want them to take your tickets? If your encounter with this specific moderator was that bad, report him on the fourms. Also there is weekly requirement of 50 tickets @Setro. Not to mention but during my first orientation, I was told to dip out if things got too hot on the server.

My point is, if theres an issue on the server, some one ( unless they are in a rp) can take care of it. Please read what i said. Like i already said, I understand some staff dont break rp, i wouldnt either, but if they arent doing squat already, what are they on for?  My issue is that a player shouldnt have to beg for help. Especially when its a problem needing to be dealt with right then. And a staff member shouldnt just up and leave a player asking for help. Wasnt heated at all, this was after the fact. Maybe this is something that happens alot and im the first dipshit to make a big deal of it, but its something ive never done, or ever will as a staff member. No matter my rank or quota. And yes, i agree with @Setro i would rather see quality on the staff team rather than quantity. Like my boi @BigBoiStonk and @Hernandez Mafia. Those guys know what theyre doing. 

 

 

 

To boil it all down, yea, if the system thats been used by you guys have worked for a couple years, cool. But some guys like me who have been in the game awhile with quite a bit of admin and above expirence, some of the aspects dont add up to me. And theres other people like me too. I had an issue, and was ignored, mocked, and basically told oh fucking well on this forum. Thats not a good way to keep loyal players. If this gains me a bad image, so be it. Id rather something be done and gain a bad rap as the ranting asshole rather than see this server go to shit and crumble from the inside. Thats my rant for the day this thread can be closed now. 

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Posted (edited)
5 hours ago, Setro said:

There should honestly be a requirement. My understanding is admins always have to and mods don't or something like that? If nobody is required that should obviously be reworked.

It's absolutely ridiculous when people are going on RDM, RDT, RDA sprees and staff just ignore tickets because they don't have to. Like, why are they even staff?

I don't mean to insult staff but seriously if you see the server turning into shit because there's bad eggs out there you shouldn't be ignoring it just because you can. Unless there's reasoning you shouldn't, like if you're basing and don't wanna get raided or something.

We are allowed to RP as well. This isn't a job, we're volunteering for the sake of the server. Just because you have an issue doesn't necessarily mean we have to bend over backwards for you. I understand your frustration but you have to realize, we aren't bots for the server. We have lives like you. 

Edited by Ravoi

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Posted (edited)
28 minutes ago, M .Sinister said:

My point is, if theres an issue on the server, some one ( unless they are in a rp) can take care of it. Please read what i said. Like i already said, I understand some staff dont break rp, i wouldnt either, but if they arent doing squat already, what are they on for?  My issue is that a player shouldnt have to beg for help. Especially when its a problem needing to be dealt with right then. And a staff member shouldnt just up and leave a player asking for help. Wasnt heated at all, this was after the fact. Maybe this is something that happens alot and im the first dipshit to make a big deal of it, but its something ive never done, or ever will as a staff member. No matter my rank or quota. And yes, i agree with @Setro i would rather see quality on the staff team rather than quantity. Like my boi @BigBoiStonk and @Hernandez Mafia. Those guys know what theyre doing. 

 

 

 

To boil it all down, yea, if the system thats been used by you guys have worked for a couple years, cool. But some guys like me who have been in the game awhile with quite a bit of admin and above expirence, some of the aspects dont add up to me. And theres other people like me too. I had an issue, and was ignored, mocked, and basically told oh fucking well on this forum. Thats not a good way to keep loyal players. If this gains me a bad image, so be it. Id rather something be done and gain a bad rap as the ranting asshole rather than see this server go to shit and crumble from the inside. Thats my rant for the day this thread can be closed now. 

If anything, this should have been a "Report A Player" thread and In no way is this thread being ignored or are we mocking/insulting you, I don't even play this server anymore and I'm still giving your thread attention. This kind of stuff happens quite often, even when I was a staff member, and all you can really do is report said Moderator. With time, I'm sure the very evil moderators that ignored two of your tickets will learn or with luck, they will be removed from the staff team if what they're doing is as bad as you make it seem.

Edited by jEK
w0t

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I wasn't talking to you when i said Bruh I was talking to someone in chat who was talking to me and I said Bruh as a reaction to what he had said I left the game to go play CSGO with my friends I don't see a problem leaving the server because there was 2 staff members on duty at the time

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I wasnt talking about on here. The attention on here is amazing, on the server is what im talking about

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Posted (edited)
9 minutes ago, Kil said:

I wasn't talking to you when i said Bruh I was talking to someone in chat who was talking to me and I said Bruh as a reaction to what he had said I left the game to go play CSGO with my friends I don't see a problem leaving the server because there was 2 staff members on duty at the time

If thats what happened, i appologize to you i had no context. But if there was 2 other staff in duty, a few other players including myself had no idea. Like ive already said many times before though, i have no problem with the staff rping, i have an issue with the lack of action. Bot just you, youve done amazing stuff, but in general

Edited by M .Sinister

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Alrighty, so to give you a little insight on how the staffing works on this server. Here's the breakdown, staff members are never required to get on, or assist players at anytime. This means they can play the game freely if they wish. If they want to roleplay, Coolio their time, their fun. If they want to float in an on duty job over the fountain, cool, their time, their fun. The only requirement is that over the period of a week, the staff member must take at minimum 50 tickets to be considered an active staff member. Some staff members will pace themselves, a couple each day, some staff members will start them in the early part of the week, some staff members midweek, and some wait until the last minute. Some staff even go above and beyond and claim hundreds of tickets in a given week. The goal of this system is that staff members have the flexibility to moderate, or play the game as the see fit as long as they get their minimum requirement. At no point do we ever require staff members to drop what they are doing to get on the server, or tell a moderator they can't RP because a player needs help. It's completely up to the individual how, when, and where they spend their time.

My question to you, is what should our management team do differently in order to satisfy your needs? What privilege would you like us to take from moderators? Their right to RP when they would like to? (That's the reason the joined this server in the first place) Their right to choose when to take tickets? Their right to player other games, or just chill out on the server? 

I don't mean to be rude in saying this, but a lot of users expect moderators to cater to their every whim. I think that's unreasonable to force moderators to do just that. I think it's unreasonable to dictate when they are allowed to RP, and when they are supposed to be "On-Duty". I think it's unreasonable to ask them to drop what they are doing to assist you at any time. Just because a moderator is in game, does not mean they are there to help users at that point. Think of it this way, a mod could just have easily started another game on steam and played that instead of Gmod, you wouldn't be complaining about that. Just because they are there, doesn't be they are there to be your servants.

 

TLDR: Our moderation team has the right to decide when they would like to tickets, and when they would rather spend their time doing things other than moderating. The standards you set for moderators, are not realistic or fair. You are more than welcome to join the staff team and apply these high and restricting standards to yourself, but we simply won't do that to our moderators.

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16 minutes ago, Zyngas said:

Alrighty, so to give you a little insight on how the staffing works on this server. Here's the breakdown, staff members are never required to get on, or assist players at anytime. This means they can play the game freely if they wish. If they want to roleplay, Coolio their time, their fun. If they want to float in an on duty job over the fountain, cool, their time, their fun. The only requirement is that over the period of a week, the staff member must take at minimum 50 tickets to be considered an active staff member. Some staff members will pace themselves, a couple each day, some staff members will start them in the early part of the week, some staff members midweek, and some wait until the last minute. Some staff even go above and beyond and claim hundreds of tickets in a given week. The goal of this system is that staff members have the flexibility to moderate, or play the game as the see fit as long as they get their minimum requirement. At no point do we ever require staff members to drop what they are doing to get on the server, or tell a moderator they can't RP because a player needs help. It's completely up to the individual how, when, and where they spend their time.

My question to you, is what should our management team do differently in order to satisfy your needs? What privilege would you like us to take from moderators? Their right to RP when they would like to? (That's the reason the joined this server in the first place) Their right to choose when to take tickets? Their right to player other games, or just chill out on the server? 

I don't mean to be rude in saying this, but a lot of users expect moderators to cater to their every whim. I think that's unreasonable to force moderators to do just that. I think it's unreasonable to dictate when they are allowed to RP, and when they are supposed to be "On-Duty". I think it's unreasonable to ask them to drop what they are doing to assist you at any time. Just because a moderator is in game, does not mean they are there to help users at that point. Think of it this way, a mod could just have easily started another game on steam and played that instead of Gmod, you wouldn't be complaining about that. Just because they are there, doesn't be they are there to be your servants.

 

TLDR: Our moderation team has the right to decide when they would like to tickets, and when they would rather spend their time doing things other than moderating. The standards you set for moderators, are not realistic or fair. You are more than welcome to join the staff team and apply these high and restricting standards to yourself, but we simply won't do that to our moderators.

Ive already said i understand that thats the way things are ran. My point, which i have made simpler and simpler each time ive said it, is when theres multiple staff on, and shits going on, cant anyone do anything about it? If its a stupid reason on a ticket yea sure dont worry about it, but if its mass rdm, no one takes action, wouldnt you guys have a problem? Dont make me out as the bad guy by saying i want a mod to do my bidding, thats not it at all. How in the hell did this get turned on me. Thats really fucked up. 

 

You are 100% fucking right about a staff playing any damn game he wants. Read what i said i never said anything about staff dropping what they are doing, not once. If this is how an issue is settled, im sorry to say that this is complete bullshit. Close this thread and close my staff application. I dont want to be apart of a server that treats their players as fucking demons when they see no fucking staff doing what they were assigned to do. 

 

Heres what you should take from this @Zyngas and @jEK

 

Learn to fucking read. 

Im out yall have a good day. 

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20 minutes ago, M .Sinister said:

Ive already said i understand that thats the way things are ran. My point, which i have made simpler and simpler each time ive said it, is when theres multiple staff on, and shits going on, cant anyone do anything about it? If its a stupid reason on a ticket yea sure dont worry about it, but if its mass rdm, no one takes action, wouldnt you guys have a problem? Dont make me out as the bad guy by saying i want a mod to do my bidding, thats not it at all. How in the hell did this get turned on me. Thats really fucked up. 

 

You are 100% fucking right about a staff playing any damn game he wants. Read what i said i never said anything about staff dropping what they are doing, not once. If this is how an issue is settled, im sorry to say that this is complete bullshit. Close this thread and close my staff application. I dont want to be apart of a server that treats their players as fucking demons when they see no fucking staff doing what they were assigned to do. 

 

Heres what you should take from this @Zyngas and @jEK

 

Learn to fucking read. 

Im out yall have a good day. 

Insert clown emoji. 

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@M .Sinister I think you were missing the point on zyngas's post he was simply just stating that staff members don't have to basically bend over for the players and honestly that's what your message seemed like to everyone who was reading it maybe you didn't mean that or maybe you did but you gotta understand its hard to tell how someone feels or how they're saying it when it comes in text form I understand a lot of times staff don't be staff on duty but at the same time when people become staff its their choice when the wanna be staff if someones mass rdm'ing should a staff member handle it? Yes does he have to? No because that's the part of volunteering this is probably the only server that uses the fact that its volunteer work not work where your forced to do it I understand that you're upset but you will have to realize that if you don't like it you will just have to find another server that treats its staff members like dogs and making them slave away doing everything the player wants instead what the staff member wants its like how some server's also take witnesses but we don't there's a lot of things we don't because it just doesn't make sense too the owner's the owner's of this server are very nice and actually care about their staff member's unlike other servers where they are treated as just another thing that they can throw away and get a new one, I personally don't to my volunteer work all the time because it can be annoying too handle 12 year olds who throw temper tantrums when they don't what they want or if they get rdm'd and i choose not to warn the person because I feel like it was a honest mistake you gotta understand the side's of the staff members and not just what the player wants, Also I think zyngas and jek could read what you said pretty clearly you were not being singled out just now you were being told straight up how things work here and you took that offensively and that's just sad because honestly if you cant take what the truth is then you'll have a very hard time finding a good server with good staff that actually care

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1 hour ago, M .Sinister said:

My point, which i have made simpler and simpler each time ive said it, is when theres multiple staff on, and shits going on, cant anyone do anything about it?

Again, No. They don't have to do anything about it.

1 hour ago, M .Sinister said:

I dont want to be apart of a server that treats their players as fucking demons when they see no fucking staff doing what they were assigned to do. 

Again, Staff aren't assigned to always moderate. That's the point I was trying to make clear.

 

1 hour ago, M .Sinister said:

Heres what you should take from this @Zyngas and @jEK

 

Learn to fucking read. 

I read the whole post. I promise you I can read, and I think I can actually read and comprehend things pretty well. There's a chance that maybe I'm not on the same page as you, considering the thought processing that takes place behind processing a bunch of text is a little more complex than simply interpreting the symbols on the screen. Is it possible that maybe I took away a different meaning from your text, than what your true intention was? I can assure you I can "Fucking Read", maybe the issue lies in my ability to "Fucking read, and fully agree with your statements, and not provide my own thoughts on the situation".

For clarification purposes, what part did I miss when reading? I'll gladly take a glance at the section I missed.

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@Zyngas i apologize to you. the way i worded that was super harsh and i am sorry. maybe a verbal conversation would be easier. i do agree with not being able to be on the same page through text. My frustration stemed from being told that i feel like i want staff to bow to me and thats not it at all, and i dont know how that came to be. thats not at all what i feel. if your at all free to talk in VC in the discord let me know, because i want this cleared up, and i dont want to be made out as a control freak in this forum. thanks, have a good one. 

(also i understand i said i wouldnt be on this thread anymore, but i did want to apologize. and i appreciate you not taking what i said personal) 

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5 hours ago, M .Sinister said:

@Zyngas i apologize to you. the way i worded that was super harsh and i am sorry. maybe a verbal conversation would be easier. i do agree with not being able to be on the same page through text. My frustration stemed from being told that i feel like i want staff to bow to me and thats not it at all, and i dont know how that came to be. thats not at all what i feel. if your at all free to talk in VC in the discord let me know, because i want this cleared up, and i dont want to be made out as a control freak in this forum. thanks, have a good one. 

(also i understand i said i wouldnt be on this thread anymore, but i did want to apologize. and i appreciate you not taking what i said personal) 

Thanks for the apology big dawg

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Listen, anyone would get heated in my shoes. No one likes being called a control freak (implied, or seemed Like it was meant as). Id like to get passed this and clear it all up. Ive decided to revoke my staff application, but Xeno is still my main server. I donated and love the class.  I meant no harm, and my reason for the first post is just. I understand the system better and we all couldve worded some of the things said differently. 

TLDR:

Im sorry for my last post. Ill think about re applying again in the future. 

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